Overview

This node operation performs a bulk update on multiple documents in the IT Glue system. It allows users to specify a list of documents to update, each identified by its Document ID, and optionally update the document's name, content, and notes. This operation is useful for batch editing or modifying multiple documents at once, saving time compared to updating documents individually.

Use Case Examples

1. Updating the names and contents of several documents in a knowledge base simultaneously.
2. Adding or modifying notes on multiple documents to keep them up to date with recent changes.

Properties

Output

JSON

• id - The unique identifier of the updated document.
• name - The updated name of the document.
• content - The updated content of the document.
• notes - The updated notes associated with the document.

Dependencies

• Requires an API key credential for authenticating with the IT Glue API.

Troubleshooting

• Ensure that each document update includes a valid Document ID; missing or incorrect IDs will cause update failures.
• Check API authentication credentials if the node fails to connect or update documents.
• Verify that the user has sufficient permissions to update documents in IT Glue.
• If updates do not apply, confirm that the fields (name, content, notes) are correctly formatted and valid according to IT Glue's API requirements.

Links

• IT Glue Node GitHub Repository - Official repository for the IT Glue node implementation, including documentation and source code.
• IT Glue API Documentation - Official API documentation for IT Glue, useful for understanding the data model and update operations.