Overview

This node interacts with the IT Glue API to retrieve a specific Model resource by its ID. It is useful in scenarios where you need to fetch detailed information about a particular model stored in IT Glue, such as for asset management, reporting, or integration with other systems.

Use Case Examples

1. Retrieve a model's details by providing its unique ID to display or process the model information within a workflow.
2. Use the node to fetch model data dynamically based on user input or other workflow conditions.

Properties

Output

JSON

• id - The unique identifier of the retrieved model.
• name - The name of the model.
• manufacturer_id - The ID of the manufacturer associated with the model.
• created_at - Timestamp when the model was created.
• updated_at - Timestamp when the model was last updated.

Dependencies

• IT Glue API key credential for authentication

Troubleshooting

• Ensure the provided Model ID exists in IT Glue; otherwise, the node will return an error indicating the model was not found.
• Verify that the IT Glue API credentials are correctly configured and have sufficient permissions to access model data.
• Common error messages include authentication failures, invalid Model ID format, or network connectivity issues. Resolving these involves checking credentials, input values, and network status.

Links

• IT Glue Node GitHub Repository - Official repository for the IT Glue node implementation, including documentation and source code.
• IT Glue API Documentation - Official API documentation for IT Glue, useful for understanding available endpoints and data structures.