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IT Glue

Utilize the IT Glue API

Actions111

Contact → Get Many

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Overview

This node operation retrieves multiple contact records from the IT Glue system. It is useful for scenarios where you need to fetch a list of contacts with optional filtering, sorting, and inclusion of related resources. For example, you might use it to get all contacts associated with a specific organization or to retrieve contacts created within a certain date range.

Use Case Examples

  1. Fetch all contacts without limit to process or analyze them.
  2. Retrieve up to 50 contacts filtered by first name and sorted by creation date.
  3. Get contacts including related organization and contact type details for enriched data processing.

Properties

Name Meaning
Return All Whether to return all results or only up to a given limit.
Limit Maximum number of contact results to return when not returning all.
Filters Criteria to filter the contacts, such as contact type ID, created date, first name, last name, organization ID, job title, and updated date.
Options Additional options for the query, including related resources to include and sort order.

Output

JSON

  • id - Unique identifier of the contact.
  • first_name - First name of the contact.
  • last_name - Last name of the contact.
  • organization_id - Identifier of the associated organization.
  • contact_type_id - Identifier of the contact type.
  • title - Job title of the contact.
  • created_at - Creation timestamp of the contact record.
  • updated_at - Last update timestamp of the contact record.
  • related_resources - Included related resources such as contact type details, organization details, and passwords if requested.

Dependencies

  • IT Glue API key credential

Troubleshooting

  • Ensure the IT Glue API key credential is correctly configured and has sufficient permissions to access contact data.
  • If no contacts are returned, verify the filter criteria and ensure contacts matching those filters exist.
  • Check the API rate limits and handle pagination properly if not returning all results.

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