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IT Glue

Utilize the IT Glue API

Contact → Update

AI-generated

Overview

This node updates an existing contact in the IT Glue system. It is useful for scenarios where you need to modify specific details of a contact, such as their name, phone number, email, or other attributes, without affecting other data. For example, you can update a contact's phone number or mark them as important.

Use Case Examples

  1. Updating the first name and last name of a contact by specifying the contact ID and the new names.
  2. Changing the primary email address and adding notes to a contact record.

Properties

Name Meaning
Contact ID The unique identifier of the contact to update, required to specify which contact record to modify.
Update Fields A collection of fields to update on the contact. Only the specified fields will be changed, allowing partial updates.

Output

JSON

  • id - The unique identifier of the updated contact.
  • contact_type_id - The contact type ID after update.
  • first_name - The updated first name of the contact.
  • important - Whether the contact is marked as important.
  • last_name - The updated last name of the contact.
  • mobile - The updated mobile phone number.
  • notes - The updated notes for the contact.
  • phone - The updated phone number.
  • primary_email - The updated primary email address.
  • title - The updated title of the contact.

Dependencies

  • IT Glue API
  • API authentication token (credential)

Troubleshooting

  • Ensure the Contact ID is valid and exists in the IT Glue system; otherwise, the update will fail.
  • Verify that the API credentials are correctly configured and have sufficient permissions to update contacts.
  • If the update fields are empty or invalid, the node may not change any data or may throw an error.

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