Overview

This node creates a new contact within a specified organization in the IT Glue system. It is useful for automating the addition of contact information such as names, emails, phone numbers, and job titles into an organization's contact list. For example, it can be used to add a new client contact or an internal team member's details automatically from a form submission or CRM system.

Use Case Examples

1. Creating a new contact for an organization with first name, last name, email, and phone number.
2. Adding additional notes and job title to a contact while creating it.

Properties

Output

JSON

• id - The unique identifier of the created contact.
• organization_id - The ID of the organization the contact belongs to.
• first_name - The first name of the created contact.
• last_name - The last name of the created contact.
• contact_emails - Array of email objects associated with the contact.
• contact_phones - Array of phone objects associated with the contact.
• notes - Additional notes about the contact.
• title - Job title of the contact.

Dependencies

• Requires an API key credential for IT Glue to authenticate and authorize API requests.

Troubleshooting

• Ensure the organization ID provided is valid and exists in IT Glue to avoid errors.
• Validate JSON format for email and phone number fields to prevent parsing errors.
• Check that required fields like Organization ID and First Name are not empty to avoid validation errors from the API.

Links

• IT Glue API - Contacts - Official IT Glue API documentation for managing contacts, including creation and field details.