Overview

This node operation performs a bulk update of multiple contacts in the IT Glue system. It allows users to specify a list of contacts with their respective IDs and update various fields such as contact type ID, email, first name, last name, notes, phone, and job title. This operation is useful for scenarios where multiple contact records need to be updated simultaneously, such as updating contact information after a company reorganization or correcting data errors in bulk.

Use Case Examples

1. Updating the email addresses and phone numbers of multiple contacts at once.
2. Changing the job titles and notes for a group of contacts in a single operation.

Properties

Output

JSON

• updatedContacts - An array containing the updated contact records with their new values after the bulk update operation.

Dependencies

• Requires an API key credential for IT Glue to authenticate and perform updates via the IT Glue API.

Troubleshooting

• Ensure that each contact to update includes a valid Contact ID; missing or incorrect IDs will cause the update to fail for that contact.
• Verify that the API key credential is correctly configured and has sufficient permissions to update contacts.
• If the node returns errors related to invalid field values, check that the data types and formats for fields like email and phone are correct.
• Network or API rate limiting issues may cause partial updates; retry or batch the updates accordingly.

Links

• IT Glue Node GitHub Repository - Official repository for the IT Glue node implementation, including documentation and source code.