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Autotask

Work with Autotask PSA REST API resources

Actions125

Configuration Item Note → Create Configuration Item Note

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Summary

Create a configuration item note in Autotask

Inputs

  • parentId (required) — Numeric ID of the parent configuration item.
  • payloadJson (required) — Body for creating the configuration item note. See Autotask docs for required fields.
  • requestOptions — Additional HTTP request overrides such as impersonation resource ID.

Output shape

a single Configuration Item Note record

The operation returns the created note object; errors are propagated as NodeApiError and can be handled via continueOnFail.

Examples

Example 1: Create a note on a configuration item

parentId = 12345, payloadJson = {"cfDescription":"Need to inspect hardware","cfStatus":1}, requestOptions = {"impersonationResourceId":"98765"}

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