Actions125
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Service Call → Update Service Call
AI-generatedSummary
Update an existing Service Call record with specified payload and optional header overrides.
Inputs
- entityId (required) — Numeric ID of the service call to update.
- payloadJson (required) — Fields to update; the ID is automatically merged into the request body for Autotask PATCH operations.
- requestOptions — Collection of HTTP header overrides and impersonation settings, including Impersonation Resource ID.
Output shape
Updated Service Call record
The API returns the updated object; errors are thrown as exceptions.
Examples
Example 1: Update a Service Call with ID 12345 to add a note
{"entityId": "12345", "payloadJson": {"notes": "Updated via workflow"}, "requestOptions": {}}