AutotaskInstall

Summary

List ticket notes associated with a specific ticket ID, optionally filtering and controlling pagination and returned fields.

Inputs

• Ticket ID (required) — Numeric ID of the parent ticket whose notes are to be listed.
• Return All — Whether to return all results or limit the number of results returned.
• Limit — Maximum number of ticket notes to return when Return All is false.
• Include Fields — Optional comma-separated list of fields to include in the response. Leave blank to return all fields.
• Use Advanced Filters — Toggle to enable advanced filter controls for specifying multiple filter clauses or custom JSON filters.
• Advanced Filters — Multiple filter clauses by field, operator, and value, combined with AND logic. Available when Use Advanced Filters is enabled.
• Custom Filter (JSON) — A raw JSON array filter to apply for complex filter logic like OR groups or nested clauses, merged with other filters. Available when Use Advanced Filters is enabled.
• Header Overrides — Optional request header overrides, including impersonation resource ID to override credential defaults.

Output shape

a list of ticket note records matching the criteria

Returns all ticket notes linked to the specified ticket ID. Pagination is controlled via Return All and Limit, with the ability to include specific fields and apply advanced or custom filters. Errors are thrown if required parameters are missing.

Examples

Example 1: List all ticket notes for a specific ticket ID

Set Ticket ID to the target ticket, enable Return All to retrieve all notes.

Example 2: List up to 10 ticket notes with only ID and description fields

Set Ticket ID to target ticket, set Return All to false and Limit to 10, specify 'id,description' in Include Fields.

Links

• n8n community nodes installation guide