Autotask icon

Autotask

Work with Autotask PSA REST API resources

Actions125

Ticket → Get Ticket

AI-generated

Summary

Retrieve a specific ticket from Autotask by its numeric Ticket ID.

Inputs

  • Ticket ID (required) — Numeric ID of the ticket.
  • Header Overrides — Collection of optional HTTP header overrides, including an optional Impersonation Resource ID to override the credential default for the request.

Output shape

a single ticket record object matching the Autotask Tickets entity

Returns the single ticket item as a flat object, unwrapping the usual Autotask response envelope. Throws an error if the ticket ID is invalid or not found.

Links

Discussion