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Work with Autotask PSA REST API resources

Actions125

Ticket Note → Create Ticket Note

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Summary

Create a ticket note attached to a specific ticket by providing the parent Ticket ID and a JSON payload with the note data as defined in Autotask's API documentation.

Inputs

  • Ticket ID (required) — Numeric ID of the parent ticket.
  • Payload (JSON) (required) — Body for creating the ticket note. See Autotask docs for required fields.
  • Header Overrides — Optional headers to override default request headers, including an impersonation resource ID.

Output shape

a single object representing the created ticket note.

The operation returns the created ticket note object as received from the Autotask API after a successful creation POST request.

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