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Autotask

Work with Autotask PSA REST API resources

Actions125

Configuration Item → Update Configuration Item

AI-generated

Summary

Update a Configuration Item with the given ID and payload.

Inputs

  • entityId (required) — Numeric ID of the configuration item to update.
  • payloadJson (required) — Fields to update; the ID is automatically merged into the request body for Autotask PATCH.
  • requestOptions — Header overrides and optional Impersonation Resource ID to impersonate for the request.

Output shape

a single updated Configuration Item record

The API returns the updated item; errors are thrown unless continueOnFail is enabled.

Examples

Example 1: Update name and description of configuration item 12345

entityId = 12345, payloadJson = {"name":"New Name","description":"Updated description"}

Example 2: Update status while impersonating a resource

entityId = 6789, payloadJson = {"status":1}, requestOptions = {"impersonationResourceId":"101112"}

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