Actions125
- Ticket Actions
- Ticket Note Actions
- Ticket Attachment Actions
- Company Actions
- Company Note Actions
- Company Attachment Actions
- Contact Actions
- Resource (Employee) Actions
- Contract Actions
- Contract Note Actions
- Project Actions
- Project Note Actions
- Task Actions
- Task Note Actions
- Time Entry Actions
- Configuration Item Actions
- Configuration Item Note Actions
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- Service Call Actions
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Service Call → Create Service Call
AI-generatedSummary
Create a Service Call in Autotask
Inputs
- payloadJson (required) — Body for creating the service call; see Autotask Swagger docs for required fields.
- requestOptions — Collection of request-level overrides such as header overrides; includes optional impersonationResourceId to impersonate a resource.
Output shape
single Service Call record
Returns the created Service Call object (including system fields like id); errors are raised as node errors rather than a wrapped response.
Examples
Example 1: Create a service call linked to a ticket with custom headers
payloadJson: {"title": "Network outage", "ticketId": 54321}, requestOptions: {"impersonationResourceId": "98765"}