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Work with Autotask PSA REST API resources

Actions125

Service Call → Get Service Call

AI-generated

Summary

Retrieve service calls, optionally filtered, using an ID or header overrides.

Inputs

  • entityId (required) — Numeric ID of the service call to retrieve.
  • requestOptions — Collection of header overrides; adds optional Impersonation Resource ID to override credential defaults.

Output shape

array of Service Call objects

Paginated via limit/returnAll; includes only fields specified by includeFields; merges custom filter JSON; errors are returned as NodeApiError objects.

Examples

Example 1: Get a single service call by ID

resource=serviceCall, operation=get, entityId=12345

Example 2: List active service calls for a company with custom header

resource=serviceCall, operation=getMany, quickFilters={"qfCompanyID":"42"}, requestOptions={impersonationResourceId:"9876"}

Example 3: List service calls using advanced filters

resource=serviceCall, operation=getMany, advancedFilters=[{"field":"status","operator":"eq","value":"Open"}], filterJson='[{"op":"in","field":"status","value":[1,2]}]'

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