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Autotask

Work with Autotask PSA REST API resources

Actions125

Configuration Item → Get Configuration Item

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Summary

Retrieve a configuration item by its numeric ID.

Inputs

  • entityId (required) — Numeric ID of the configuration item.
  • impersonationResourceId — Numeric Autotask resource ID to impersonate for this request, overriding the credential default.

Output shape

a single Configuration Item record

Returns the raw Autotask configuration item JSON; fields are those defined by the entity, and pagination is not applicable.

Examples

Example 1: Fetch a configuration item with ID 12345

entityId: 12345

Example 2: Fetch with impersonation

entityId: 12345, impersonationResourceId: 9876

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