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Work with Autotask PSA REST API resources

Actions125

Ticket Note → Update Ticket Note

AI-generated

Summary

Update a ticket note associated with a specific ticket in Autotask by sending a PATCH request with the note's ID and fields to update.

Inputs

  • Ticket ID (required) — Numeric ID of the parent ticket.
  • Ticket Note ID (required) — Numeric ID of the ticket note to update.
  • Update Payload (JSON) (required) — JSON object containing the fields to update on the ticket note. The ticket note ID is automatically merged into this payload as required by Autotask.
  • Header Overrides — Optional headers for the request, including an impersonation resource ID to override the default credential impersonation.

Output shape

a single object representing the updated ticket note.

The output is the updated ticket note object returned by the Autotask API after the PATCH update operation.

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