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LLW CRM

Interact with LLW CRM API (Concord CRM)

Call → Log

AI-generated

Summary

Log a call record in LLW CRM by providing details such as call notes, outcome, date, and optionally associate users, contacts, and companies with the call.

Inputs

  • Body (required) — Call notes or description to record for the logged call.
  • Call Outcome (required) — Select the outcome of the call from predefined options.
  • Date (required) — Date and time when the call took place (format: YYYY-MM-DD).
  • User — The user who made the call, selectable from the list of users in LLW CRM.
  • Contact ID — Comma-separated list of contact IDs to associate with the call.
  • Company ID — Comma-separated list of company IDs to associate with the call.

Output shape

a single record representing the newly logged call, including its ID and provided details

The output contains the full call record as returned by the LLW CRM API after creation. Associations to contacts, companies, and users can be included if specified.

Examples

Example 1: Log a call made on 2024-06-01 with notes and outcome, associating a user and multiple contacts and companies.

Set 'Body' to call notes, select 'Call Outcome', specify 'Date', choose 'User', and list 'Contact ID' and 'Company ID' separated by commas.

Discussion