Actions57
- User Actions
- Organization Actions
- Group Actions
- Ticket Actions
- Article Actions
- Priority Actions
- State Actions
- Tag Actions
- Mention Actions
- Online Notification Actions
- Object Actions
- User Access Token Actions
Mention → Delete
AI-generatedOverview
This node interacts with the Zammad REST API to manage mentions within the Zammad system. Specifically, the 'Delete' operation for the 'Mention' resource allows users to delete a mention by its ID. This is useful in scenarios where mentions need to be removed from tickets or other entities in Zammad, such as cleaning up outdated or incorrect mentions.
Use Case Examples
- Deleting a mention from a ticket by specifying its mention ID to keep the ticket information accurate and relevant.
- Automating the removal of mentions in bulk workflows to maintain data hygiene in the Zammad system.
Properties
| Name | Meaning |
|---|---|
| Authentication | The authentication method to use for connecting to the Zammad API. Options include Basic Authentication, OAuth2 Authentication, and Token Authentication. |
| API | The API to use for the operation. Options are REST API or CTI API. |
| Mention ID | The unique identifier of the mention to delete. This is a required string input. |
Output
JSON
id- The ID of the deleted mention.statusCode- The HTTP status code returned by the API after deletion.
Dependencies
- Zammad REST API
Troubleshooting
- Ensure the Mention ID provided is valid and exists in the Zammad system; otherwise, the API will return an error indicating the mention was not found.
- Authentication errors may occur if the credentials or tokens are incorrect or expired; verify the authentication method and credentials.
- Network or connectivity issues can prevent the API request from completing; check network settings and API endpoint accessibility.
Links
- Zammad API Documentation - Delete Mention - Official documentation for deleting a mention using the Zammad REST API.