Actions57
- User Actions
- Organization Actions
- Group Actions
- Ticket Actions
- Article Actions
- Priority Actions
- State Actions
- Tag Actions
- Mention Actions
- Online Notification Actions
- Object Actions
- User Access Token Actions
User → List
AI-generatedOverview
This node interacts with the Zammad REST API to manage users. Specifically, the 'User' resource with the 'List' operation retrieves a list of users from the Zammad system. This is useful for scenarios where you need to fetch and process user data, such as generating reports, syncing user information with other systems, or displaying user lists in dashboards.
Use Case Examples
- Fetching all users to synchronize with an external CRM system.
- Listing users to generate a report of active support agents.
- Retrieving user data to display in an internal admin panel.
Properties
| Name | Meaning |
|---|---|
| Authentication | The authentication method to use for connecting to the Zammad API. |
| API | The API to use for the request, either REST API or CTI API. |
Output
JSON
id- Unique identifier of the user.login- Login name of the user.firstname- First name of the user.lastname- Last name of the user.email- Email address of the user.created_at- Timestamp when the user was created.updated_at- Timestamp when the user was last updated.
Dependencies
- Requires authentication credentials for the Zammad API, which can be Basic Auth, OAuth2, or Token-based.
Troubleshooting
- Common issues include authentication failures due to incorrect credentials or expired tokens. Verify the authentication method and credentials.
- API endpoint errors may occur if the API parameter is set incorrectly or if the Zammad server is unreachable.
- Rate limiting or permission errors can happen if the API user lacks sufficient rights or if too many requests are made in a short time.
Links
- Zammad API Documentation - Official documentation for the Zammad REST API endpoints and usage.