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Zammad

Consume Zammad REST API

Actions57

Tag → List

AI-generated

Overview

This node interacts with the Zammad REST API to manage tags associated with various objects. Specifically, for the 'Tag' resource and 'List' operation, it retrieves a list of tags linked to a specified object and its ID. This is useful for scenarios where you need to fetch all tags related to a particular item, such as a ticket or user, to analyze or display tag information.

Use Case Examples

  1. List all tags associated with a specific ticket by providing the ticket's object type and ID.
  2. Retrieve tags linked to a user or organization to understand categorization or grouping within Zammad.

Properties

Name Meaning
Authentication The authentication method to use for API access, such as Basic Authentication, OAuth2, or Token Authentication.
API The API to use, either the REST API or CTI API.
Object The type of object the tag is associated with (required for REST API). This defines the context for the tags to list.
Object ID The unique identifier of the object whose tags are to be listed (required for REST API).

Output

JSON

  • id - The unique identifier of the tag.
  • name - The name of the tag.
  • object - The type of object the tag is associated with.
  • o_id - The ID of the object the tag is linked to.

Dependencies

  • Zammad REST API

Troubleshooting

  • Ensure the 'Object' and 'Object ID' parameters are correctly set; missing or incorrect values will cause the API request to fail.
  • Authentication errors may occur if the selected authentication method is not properly configured or credentials are invalid.
  • API endpoint errors can happen if the API parameter is set incorrectly or the Zammad instance URL is misconfigured.

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