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ConnectWise PSA

Consume ConnectWise PSA API

Contact → Update

AI-generated

Summary

Update an existing Contact in ConnectWise PSA by specifying the Contact ID and providing any fields to be modified, including personal details, company association, portal settings, assignments, and custom fields.

Inputs

  • Contact ID (required) — The unique identifier of the contact to update.
  • First Name — The first name of the contact.
  • Company ID — The ID of the company associated with the contact.
  • Additional Contact Fields — Optional additional contact attributes like title, nickname, site, department, gender, birth date, and flags such as inactive or unsubscribe.
  • Portal Settings — Settings related to the contact's portal access such as password, security level, and portal login enablement.
  • Custom Fields — Custom-defined fields for the contact that can be set or cleared by specifying field IDs and values.
  • Additional Assignments — Assignments to automatically set values based on n8n expressions.

Output shape

a single updated Contact record

Returns the fully updated Contact object as received from the ConnectWise PSA API. Custom fields and nested portal settings are included if specified. Errors occur if the Contact ID is invalid or update fails.

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