Actions44
- Activity Actions
- Company Actions
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- Ticket Actions
- Ticket Note Actions
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- Time Entry Actions
- Custom Request Actions
Ticket → Get Many
AI-generatedSummary
Retrieve multiple tickets from ConnectWise PSA, either service or project tickets, with optional filtering, sorting, field selection, and pagination.
Inputs
- Ticket Type (required) — Select the type of tickets to work with, either service or project tickets.
- Return All — Choose whether to return all matching tickets or limit the number of results.
- Limit — Specify the maximum number of tickets to return when not returning all.
- Order By Field Name — Field name to sort the results by, can be selected from a list or specified using an expression.
- Descending — Whether to sort the ticket results in descending order.
- Conditions — Filter tickets using ConnectWise query syntax to restrict the results returned.
- Field Names — Select specific ticket fields to include in the output to reduce payload size.
- Child Conditions — Apply filters on child entities related to the tickets.
- Custom Field Conditions — Filter tickets based on custom field values.
Output shape
a list of ticket objects matching the query parameters
The number of tickets returned depends on the 'Return All' and 'Limit' parameters, with a maximum cap at 10,000 results to avoid memory issues. Tickets returned include only the fields specified if 'Field Names' are set; otherwise, default fields are returned. Filters support ConnectWise query syntax.