Actions44
- Activity Actions
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- Ticket Task Actions
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Ticket Task → Update
AI-generatedSummary
Update a specific ticket task within a ConnectWise PSA service or project ticket by modifying properties such as priority, notes, completion status, and resolution. Specify the ticket type, the parent ticket ID, and the task ID to identify which task to update, and provide optional fields and additional assignments for customization.
Inputs
- Ticket Type (required) — Select the type of ticket the task belongs to (Service or Project Ticket).
- Ticket ID (required) — The ID of the parent ticket to which the task belongs.
- Task ID (required) — The ID of the task to be updated.
- Sequence — The display priority/order of the task within the ticket (minimum value 1).
- Notes — Text notes associated with the task.
- Additional Fields — Optional fields including whether the task is done (completed) and the resolution details.
- Additional Assignments — Add assignments to automatically set values using n8n expressions.
Output shape
a single updated ticket task record
Returns the updated task data including any fields modified. Requires Ticket Type, Ticket ID, and Task ID to identify the task. Additional fields and assignments are optional for customization.