Actions59
- Blacklist Actions
- Call Actions
- Client Actions
- Entity Actions
- Import Actions
- Lead Actions
- PBX Actions
- Queue Actions
- Report Actions
- Get Daily Managements
- Get Dropped Calls
- Get Summary
- Get Time Slot
- Get Users Management
- Get Calls
- Get Client Management
- Get Forms
- Get Incoming Call
- Get IVR Survey
- Get Log ACW
- Get Managements by ACW
- Get Managements per Hour
- Get Messaging Tickets
- Get PDP Control
- Get List PDP
- Get PDP Ranking
- Get Phones
- Get Platform Detailed
- Get Platform Summarized
- Get Product Managements
- Get Products
- Get Progress Managements
- Get Strategies
- Get Tickets Tracking
- Sequence Actions
- Template Actions
- Ticket Actions
- User Actions
Queue → Get One
AI-generatedOverview
This node interacts with the Beex Contact Center API to retrieve details of a specific queue by its ID. It is useful in scenarios where you need to fetch detailed information about a particular queue within a contact center platform, such as for monitoring or managing queue configurations.
Use Case Examples
- Retrieve details of a queue by providing its unique Queue ID to understand its configuration and status.
- Use the node to integrate queue information into workflows for reporting or operational adjustments.
Properties
| Name | Meaning |
|---|---|
| Queue ID | Specific Queue ID used to identify the queue to retrieve details for. |
Output
JSON
json- The JSON response containing the details of the requested queue from the Beex API.
Dependencies
- Beex Contact Center API with an API key credential
Troubleshooting
- Ensure the provided Queue ID is correct and exists in the Beex platform to avoid 'not found' errors.
- Check that the API key credential is valid and has the necessary permissions to access queue details.
- Network issues or incorrect API endpoint URLs can cause request failures; verify connectivity and endpoint correctness.
Links
- Beex API Queue Get One Endpoint - Official API documentation for retrieving a single queue's details.