Actions59
- Blacklist Actions
- Call Actions
- Client Actions
- Entity Actions
- Import Actions
- Lead Actions
- PBX Actions
- Queue Actions
- Report Actions
- Get Daily Managements
- Get Dropped Calls
- Get Summary
- Get Time Slot
- Get Users Management
- Get Calls
- Get Client Management
- Get Forms
- Get Incoming Call
- Get IVR Survey
- Get Log ACW
- Get Managements by ACW
- Get Managements per Hour
- Get Messaging Tickets
- Get PDP Control
- Get List PDP
- Get PDP Ranking
- Get Phones
- Get Platform Detailed
- Get Platform Summarized
- Get Product Managements
- Get Products
- Get Progress Managements
- Get Strategies
- Get Tickets Tracking
- Sequence Actions
- Template Actions
- Ticket Actions
- User Actions
Report → Get Platform Summarized
AI-generatedOverview
This node interacts with the Beex Contact Center API to retrieve summarized platform time reports. It is useful for obtaining a summary of platform usage or activity within a specified date range. For example, a user can fetch summarized data about platform performance or usage between two dates to analyze overall activity trends.
Use Case Examples
- Retrieve a summary of platform time usage from 2024-01-01 to 2024-01-31 to analyze monthly performance.
- Get summarized platform time data for a specific period to monitor contact center activity.
Properties
| Name | Meaning |
|---|---|
| Start Date | Start date for filtering the summarized platform time report. Format: YYYY-MM-DD. |
| End Date | End date for filtering the summarized platform time report. Format: YYYY-MM-DD. |
Output
JSON
json- The summarized platform time report data returned from the Beex API.
Dependencies
- Beex Contact Center API with an API key credential
Troubleshooting
- Common issues include invalid or missing date parameters, which will result in error messages from the API indicating parameter problems.
- API authentication errors if the API key is missing or invalid.
- Network or connectivity issues when making requests to the Beex API.
Links
- Beex API - Platform Summarized Report - Official API endpoint documentation for retrieving summarized platform time reports.