Actions59
- Blacklist Actions
- Call Actions
- Client Actions
- Entity Actions
- Import Actions
- Lead Actions
- PBX Actions
- Queue Actions
- Report Actions
- Get Daily Managements
- Get Dropped Calls
- Get Summary
- Get Time Slot
- Get Users Management
- Get Calls
- Get Client Management
- Get Forms
- Get Incoming Call
- Get IVR Survey
- Get Log ACW
- Get Managements by ACW
- Get Managements per Hour
- Get Messaging Tickets
- Get PDP Control
- Get List PDP
- Get PDP Ranking
- Get Phones
- Get Platform Detailed
- Get Platform Summarized
- Get Product Managements
- Get Products
- Get Progress Managements
- Get Strategies
- Get Tickets Tracking
- Sequence Actions
- Template Actions
- Ticket Actions
- User Actions
Report → Get Strategies
AI-generatedOverview
This node interacts with the Beex Contact Center API to retrieve strategy reports filtered by portfolio, strategy type, and date range. It is useful for analyzing different types of strategies such as Predictive, Progressive, SMS, and WhatsApp within a specified campaign portfolio over a given time period. For example, a user can fetch all predictive strategy data for a campaign between two dates to evaluate performance.
Use Case Examples
- Retrieve all predictive strategies for a specific campaign portfolio between January 1, 2024, and January 31, 2024.
- Fetch WhatsApp strategy reports for a campaign portfolio with pagination to limit the number of results.
Properties
| Name | Meaning |
|---|---|
| Portfolio ID | ID of the campaign portfolio to filter the strategy report data. |
| Start Date | Start date for filtering the strategy report data (format: YYYY-MM-DD). |
| End Date | End date for filtering the strategy report data (format: YYYY-MM-DD). |
| Strategy Type | Type of strategy to filter the report data. Options include Predictive (1), Progressive (2), SMS (3), and WhatsApp (5). |
| Return All | Whether to return all results or limit the number of results returned. |
| Limit | Number of results to return when Return All is false. |
| Offset | Page number to retrieve, starting from 0, used for pagination. |
Output
JSON
json- The JSON output contains the strategy report data retrieved from the Beex API, which may be an array of strategy objects or a single strategy object depending on the response.
Dependencies
- Beex Contact Center API with an API key credential
Troubleshooting
- Ensure the API key credential is correctly configured and has the necessary permissions to access the reports endpoint.
- Verify that the Portfolio ID, Start Date, End Date, and Strategy Type parameters are correctly set and valid.
- If receiving an error with status code and message 'Invalid or missing parameters', check that all required parameters are provided and formatted correctly.
- Network or API downtime may cause request failures; retry after some time or check API status.
Links
- Beex Contact Center API Documentation - Official API documentation for understanding endpoints and parameters.