企业微信(WeCom)-连接微信Install

Summary

Recommend WeCom customer-service clients to an individual service specialist or a customer group, with an optional recommendation message. The operation submits the selected upgrade type and target for a required WeCom customer ID under the chosen customer-service account.

Inputs

• 客服账号 (open_kfid) (required) — Customer-service account ID.
• 客户 External UserID (external_userid) (required) — WeCom customer external_userid to receive the service recommendation.
• 升级类型 (upgradeType) (required) — Choose 专员服务 (member) or 客户群服务 (groupchat).
• 服务专员 (member_userid) (required) — Shown for 专员服务. Select a specialist configured for service upgrades and within the application's customer-contact visibility scope.
• 专员推荐语 (member_wording) — Optional message shown with the specialist recommendation.
• 客户群ID (groupchat_chat_id) (required) — Shown for 客户群服务. Enter the chat_id of a group configured for service upgrades.
• 客户群推荐语 (groupchat_wording) — Optional message shown with the group recommendation.

Output shape

A single API response per input item.

The selected upgrade type determines which target ID and optional wording are used. The operation sends a request to WeCom; it does not itself transfer the customer into the specialist or group.

Examples

Example 1: select member target

Required to use member type and optional wording

Links

• n8n community nodes installation guide