企业微信(WeCom)-连接微信 icon

企业微信(WeCom)-连接微信

企业微信连接微信功能 - 微信客服、客户联系、家校应用、政民沟通

Actions172

微信客服 → [会话与消息] 获取会话状态

AI-generated

Summary

Queries the WeCom customer-service conversation state for a customer and support account.

Inputs

  • 客服账号 (open_kfid) (required) — Select the customer-service account whose conversation state to retrieve.
  • 客户 External UserID (external_userid) (required) — The WeChat customer's external_userid to check.

Output shape

A single API response record per input item.

Returns the conversation-state data from WeCom; no additional output fields are defined by the operation properties.

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