PerfexCRMInstall

Summary

Create a new knowledge base article with a specified subject, content, and group association in PerfexCRM.

Inputs

• Subject (required) — The title of the knowledge base article.
• Content (required) — The main content or body of the article.
• Group ID (required) — The ID of the knowledge base group to which the article belongs.
• Additional Fields — Optional fields including whether the article is active (visible/published), its display order within the group, and if it is restricted to staff only.

Output shape

a single JSON object representing the created knowledge base article returned by the PerfexCRM API

The output includes all standard and additional fields of the newly created article as returned from the API. Errors during creation produce error messages accordingly.

Examples

Example 1: Creating a knowledge base article titled 'Getting Started' with content, assigning it to group ID 5, marking it active and visible to all users.

Inputs: Subject='Getting Started', Content='Instructions for new users...', Group ID=5, Additional Fields: Active=true, Staff Only=false, Order=0