PerfexCRMInstall

Summary

Update a knowledge base article by its ID with specified fields such as title, content, group, visibility, order, and staff-only status.

Inputs

• Article ID (required) — The ID of the knowledge base article to update.
• Update Fields — Fields to update for the article, including Subject (title), Content (article content), Group ID (knowledge base group), Active (visibility status), Order (display order), and Staff Only (visibility restricted to staff).

Output shape

A single updated knowledge base article record as JSON.

The operation returns the updated article's data in JSON format. Errors are handled and returned as error messages if the update fails.

Examples

Example 1: Update the content and visibility of a knowledge base article

Provide the Article ID and specify new content, set Active to true, or other optional fields to update.