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Ticket → Get History
AI-generatedSummary
Retrieve the history records for a specific ticket in PerfexCRM.
Inputs
- Ticket ID (required) — The ID of the ticket to fetch the history for.
Output shape
a list of history records related to the ticket
The returned data is an array of history entries associated with the specified ticket ID. If an error occurs (such as an invalid ID or API issue), it will be returned as an error object.
Examples
Example 1: Fetch history for ticket with ID '12345'
Set 'Ticket ID' parameter to '12345' and select operation 'Get History' for resource 'Ticket'.