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PerfexCRM

Interact with PerfexCRM API

Actions181

Utility → Get Ticket Priorities

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Summary

Retrieve the list of ticket priorities defined in PerfexCRM.

Inputs

None.

Output shape

a list of ticket priority objects, each containing details about a ticket priority.

This operation does not require any input parameters. The output is an array of ticket priority objects as returned by the PerfexCRM API's /ticket-priorities endpoint. If multiple items are processed, the results are accumulated and returned as multiple JSON objects in the output.

Examples

Example 1: Fetch all ticket priorities from PerfexCRM to display priority options in a support workflow.

Set Resource to 'Utility' and Operation to 'Get Ticket Priorities' with no additional parameters.

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