PerfexCRM

Interact with PerfexCRM API

Actions181

Invoice Actions
- Get
- Create
- Delete
- Get Many
- Get Payments
- Send
- Update
Timesheet Actions
- Get Many
- Create
- Delete
- Get
- Update
Customer Actions
- Create
- Delete
- Get
- Get Many
- Update
- Get Contacts
- Get Contracts
- Get Invoices
- Get Projects
- Get Tickets
Ticket Actions
- Add Reply
- Assign
- Change Status
- Create
- Delete
- Delete Reply
- Get
- Get Attachments
- Get History
- Get Many
- Get Reply
- List Replies
- Update
- Update Reply
Lead Actions
- Convert
- Create
- Delete
- Get
- Get Activities
- Get Many
- Get Notes
- Update
Project Actions
- Create
- Delete
- Get
- Get Activity
- Get Files
- Get Many
- Get Milestones
- Get Tasks
- Update
Contract Actions
- Create
- Delete
- Get
- Get Attachments
- Get Comments
- Get Expired
- Get Expiring
- Get Many
- Renew
- Sign
- Update
Estimate Actions
- Convert
- Create
- Delete
- Get
- Get Many
- Send
- Update
- Get PDF
Expense Actions
- Create
- Delete
- Get
- Get Categories
- Get Many
- Update
Proposal Actions
- Accept
- Add Comment
- Create
- Decline
- Delete
- Get
- Get Many
- List Comments
- Send
- Update
- Get PDF
Staff Actions
- Activate
- Create
- Deactivate
- Delete
- Get
- Get Department List
- Get Departments
- Get Many
- Get Permissions
- Get Roles
- Update
- Change Password
- Get Tasks
- Get Timesheets
Task Actions
- Add Checklist Item
- Add Comment
- Add Timesheet
- Assign
- Change Status
- Create
- Delete
- Delete Checklist Item
- Get
- Get Attachments
- Get Checklist Item
- Get Many
- List Checklist
- List Comments
- List Timesheets
- Mark Complete
- Update
- Update Checklist Item
- Change Priority
- List Followers
- Add Follower
- Remove Follower
Credit Note Actions
- Add Refund
- Apply Credit
- Create
- Delete
- Get
- Get Many
- List Credits
- List Refunds
- Update
- Get PDF
Item Actions
- Create
- Delete
- Get
- Get Groups
- Get Many
- Update
Payment Actions
- Create
- Delete
- Get
- Get Many
- Update
Contact Actions
- Create
- Delete
- Get
- Get Many
- Update
Note Actions
- Create
- Delete
- Get
- Get Many
- Update
Knowledge Base Actions
- Create
- Delete
- Get
- Get Many
- Update
Knowledge Base Group Actions
- Create
- Delete
- Get
- Get Many
- Update
Subscription Actions
- Create
- Delete
- Get
- Get Many
- Update
Utility Actions
- Get Contract Types
- Get Countries
- Get Currencies
- Get Departments
- Get Lead Sources
- Get Lead Statuses
- Get Payment Modes
- Get Taxes
- Get Ticket Priorities
- Get Ticket Statuses

Ticket → Add Reply

AI-generated

Summary

Post a reply message to an existing ticket identified by its Ticket ID, optionally including the name and email of the person replying.

Inputs

Ticket ID (required) — The ID of the ticket to which the reply will be added.
Message (required) — The content of the reply message to be added to the ticket.
Additional Fields — Optional details about the person replying, such as their Name and Email.

Output shape

a single record representing the created reply with its properties as returned by the PerfexCRM API

The output contains the JSON response from the API for the newly added reply. If the API returns an error, it is surfaced accordingly. The operation requires valid API credentials and a valid Ticket ID.

PerfexCRMInstall