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PerfexCRM

Interact with PerfexCRM API

Actions181

Ticket → Assign

AI-generated

Summary

Assign a ticket to a specified staff member by providing the ticket ID and the staff ID within PerfexCRM.

Inputs

  • Ticket ID (required) — The ID of the ticket to assign.
  • Staff ID (required) — The ID of the staff member to assign the ticket to.

Output shape

a single record representing the updated ticket assignment response object from PerfexCRM API.

The response contains data about the ticket assignment operation result returned by the API. Errors are returned as structured error objects if the assignment fails.

Discussion