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Halo PSA

Consume Halo PSA API

Actions795

Feedback → Get One Feedback

AI-generated

Overview

This node interacts with the Halo PSA API to retrieve a single feedback entry based on its unique identifier. It is designed to fetch detailed information about specific feedback records, optionally including additional details or clearing comments as query parameters.

Common scenarios for this node include:

  • Retrieving customer or user feedback by ID for review or processing.
  • Integrating feedback data into workflows for reporting or follow-up actions.
  • Fetching enriched feedback details when deeper insights are needed.

For example, a support team might use this node to pull up a particular feedback item submitted by a client to analyze their comments and respond accordingly.

Properties

Name Meaning
Id The unique numeric identifier of the feedback to retrieve.
Clearcomment Optional query parameter; likely used to specify whether to clear or reset comments.
Includedetails Optional query parameter; indicates whether to include additional details in the output.
Key Optional string query parameter; purpose depends on API usage (e.g., filtering or keys).

Output

The node outputs a JSON object representing the feedback record retrieved from the Halo PSA API. This includes all standard fields returned by the API for a single feedback entry, potentially enriched with additional details if requested.

No binary data output is produced by this operation.

Dependencies

  • Requires an API key credential for authenticating with the Halo PSA API.
  • Needs proper configuration of the base URL, tenant identifier, client ID, and client secret within the credentials.
  • Relies on network connectivity to the Halo PSA service endpoint.

Troubleshooting

  • No credentials returned!
    This error occurs if the node cannot access the required API authentication credentials. Ensure that the API key credential is properly configured and connected to the node.

  • Resource or Operation not found
    Indicates a mismatch or misconfiguration in the selected resource or operation. Verify that "Feedback" is selected as the resource and "Get One Feedback" as the operation.

  • API request errors
    Errors returned from the Halo PSA API (e.g., invalid ID, permission denied) will be surfaced. Check the provided feedback ID and ensure the API credentials have sufficient permissions.

  • JSON parsing issues
    If additional query parameters or request bodies are provided as JSON strings, malformed JSON can cause failures. Validate JSON syntax before input.

Links and References

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