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Halo PSA

Consume Halo PSA API

Actions795

NHD Device Info → Get Undefined

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Overview

This node integrates with the Halo PSA API to perform various operations on different resources. Specifically, for the "NHD Device Info" resource and the "Get Undefined" operation, it retrieves device information based on a provided identifier. This node is useful in IT service management workflows where you need to fetch detailed device data from the Halo PSA system to automate asset tracking, auditing, or reporting.

Practical example:
You might use this node to automatically pull device details by ID when processing a support ticket, enabling your workflow to enrich ticket data with up-to-date hardware information without manual lookup.

Properties

Name Meaning
Id The unique identifier of the NHD device whose information you want to retrieve. This is a required string input.

Output

The node outputs JSON data representing the response from the Halo PSA API for the requested device. The structure of the JSON corresponds to the device information returned by the API, typically including fields such as device attributes, status, and related metadata.

If the node encounters an error during the request, the output JSON will contain an error field with the error message.

The node does not output binary data.

Dependencies

  • Requires valid credentials for the Halo PSA API, including:

    • Base URL of the Halo PSA instance
    • Tenant identifier
    • Client ID
    • Client Secret

  • These credentials must be configured in n8n prior to using the node.

  • The node makes HTTP requests to the Halo PSA API endpoints.

Troubleshooting

  • Common issues:

    • Missing or invalid credentials will cause the node to throw an error indicating no credentials were returned.
    • Providing an incorrect or non-existent device ID may result in an API error or empty response.
    • Network connectivity problems can cause request failures.

  • Error messages:

    • "No credentials returned!": Ensure that the API credentials are correctly set up in n8n.
    • "Resource NHD Device Info not found" or "Operation Get Undefined not found for resource NHD Device Info": Indicates misconfiguration of resource or operation names.
    • API errors returned from Halo PSA will appear in the output under the error field if "Continue On Fail" is enabled; otherwise, they will stop execution.

  • Resolution tips:

    • Double-check the device ID input.
    • Verify API credentials and permissions.
    • Enable "Continue On Fail" to handle errors gracefully in workflows.

Links and References

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