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Halo PSA

Consume Halo PSA API

Actions795

Remote Session Teams → List Of Remote Session Teams

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Overview

This node integrates with the Halo PSA API to list remote session teams. It allows users to retrieve a collection of remote session teams, optionally filtering by whether they are enabled and by a specific MSID (likely an identifier related to the team or session). This is useful in scenarios where you want to automate workflows involving remote support teams, such as syncing team data, monitoring active teams, or integrating with other IT service management processes.

Practical examples:

  • Automatically fetching all enabled remote session teams to display in a dashboard.
  • Filtering remote session teams by a specific MSID to trigger notifications or further processing.
  • Integrating remote session team data into ticketing or asset management systems.

Properties

Name Meaning
Includeenabled Optional filter to include only enabled remote session teams. Values typically true/false or null (no filter).
Msid Optional string to filter the list by a specific MSID (an identifier related to the remote session team).

Output

The node outputs an array of JSON objects, each representing a remote session team retrieved from the Halo PSA API. The exact structure depends on the API response but generally includes details about each team such as identifiers, names, status (enabled/disabled), and possibly other metadata.

No binary data output is produced by this operation.

Dependencies

  • Requires an API key credential for authenticating with the Halo PSA API.
  • The node expects configuration of base URL, tenant ID, client ID, and client secret for the Halo PSA API connection.
  • Network access to the Halo PSA API endpoint is necessary.

Troubleshooting

  • No credentials returned!
    This error occurs if the node cannot find or access the required API authentication credentials. Ensure that the API key credential is properly configured and connected to the node.

  • Resource or Operation not found
    If the specified resource ("Remote Session Teams") or operation ("List Of Remote Session Teams") is not recognized, verify that the node parameters are correctly set and match the supported values.

  • API request failures
    Errors during the API call may be due to network issues, invalid credentials, or incorrect query parameters. Check the credentials, network connectivity, and parameter values like includeenabled and msid.

  • JSON parsing errors
    If additional fields or parameters are provided as JSON strings, ensure they are valid JSON to avoid parsing exceptions.

Links and References

If you need more detailed information about the API response structure or example outputs, please refer to the official Halo PSA API documentation or provide sample API responses.

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