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Halo PSA

Consume Halo PSA API

Actions795

Policy → Get One Policy

AI-generated

Overview

This node integrates with the Halo PSA API to retrieve detailed information about a specific policy. It is designed to fetch one policy by its unique identifier, optionally including additional details about that policy.

Common scenarios for this node include:

  • Retrieving policy data for display or processing in workflows.
  • Automating reporting or auditing tasks involving policies.
  • Integrating policy information into other systems or dashboards.

For example, you might use this node to get a policy's full details by providing its ID and deciding whether to include extended details, then use the output to update a ticket or notify stakeholders.

Properties

Name Meaning
Id The unique identifier of the policy to retrieve. This is required.
Includedetails Optional flag to specify whether to include additional detailed information in the response.

Output

The node outputs an array of JSON objects, each representing the retrieved policy data from the Halo PSA API. The structure corresponds directly to the API's response for a single policy, including all standard fields and, if requested, extended details.

If the "Includedetails" property is set, the output JSON will contain more comprehensive information about the policy.

No binary data is output by this node.

Dependencies

  • Requires valid credentials for the Halo PSA API, including base URL, tenant identifier, client ID, and client secret.
  • The node uses these credentials to authenticate API requests via custom HTTP headers.
  • No additional external dependencies are needed beyond the configured API credentials.

Troubleshooting

  • Missing Credentials: If no credentials are provided or they are invalid, the node will throw an error stating "No credentials returned!" Ensure that the API key credential is properly configured.
  • Resource or Operation Not Found: Errors like Resource Policy not found or Operation Get One Policy not found for resource Policy indicate misconfiguration of the resource or operation parameters.
  • Invalid Policy ID: Providing an incorrect or non-existent policy ID may result in API errors or empty responses.
  • API Request Failures: Network issues or incorrect credentials can cause request failures. The node will return the error message from the API.
  • JSON Parsing Errors: If any JSON parameters are malformed (not applicable here but relevant for other operations), parsing errors may occur.

To resolve these issues:

  • Verify API credentials and permissions.
  • Confirm the policy ID exists in the Halo PSA system.
  • Check network connectivity.
  • Use the "continue on fail" option to handle errors gracefully in workflows.

Links and References

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