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Halo PSA

Consume Halo PSA API

Actions795

Workflow Target → Post Undefined

AI-generated

Overview

This node integrates with the Halo PSA API to perform various operations on different resources. Specifically, for the Workflow Target resource and the Post Undefined operation, it sends a POST request with a complex JSON body payload representing workflow rules, steps, user data, assets, software, licenses, and many nested related entities.

The node is useful in scenarios where you need to programmatically create or update workflow targets in Halo PSA, including detailed configurations of rules, user relationships, assets, and other linked data. For example, automating the creation of complex workflow definitions or bulk updating workflow targets with rich metadata.

Properties

Name Meaning
Body A JSON object representing the entire workflow target configuration. This includes arrays of start steps, end steps, rules (with criteria, outcomes, users, custom fields, attachments, roles, tickets, software, assets, licenses, and many nested sub-objects). The JSON structure is highly nested and allows specifying detailed workflow logic and associated data.

Output

The node outputs an array of JSON objects corresponding to each input item processed. Each output item contains:

  • json: The response from the Halo PSA API after posting the workflow target data. This typically includes confirmation of the created or updated workflow target, possibly with IDs or status information.
  • If an error occurs and "Continue On Fail" is enabled, the output will contain an error field with the error message.

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential for authenticating with the Halo PSA API.
  • The node expects credentials providing:
    • Base URL of the Halo PSA instance
    • Tenant identifier
    • Client ID
    • Client Secret
  • These credentials must be configured in n8n before using the node.

Troubleshooting

  • No credentials returned!: Indicates missing or misconfigured API credentials. Ensure the API key credential is set up correctly.
  • Resource or Operation not found: Happens if the specified resource or operation does not exist in the node's configuration. Verify that "Workflow Target" and "Post Undefined" are valid selections.
  • JSON parsing errors: Since the Body property expects a JSON string parsed into an object, malformed JSON will cause errors. Validate JSON syntax carefully.
  • API request failures: Network issues, invalid credentials, or incorrect request body structure can cause API errors. Check the error messages returned by the API for details.
  • Enable "Continue On Fail" to allow processing multiple items even if some fail.

Links and References

Note: The provided Body JSON schema is very large and deeply nested, reflecting the complexity of the workflow target data model in Halo PSA. Users should refer to official Halo PSA API docs for exact field meanings and required structures.

Discussion