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Halo PSA

Consume Halo PSA API

Actions795

Qualification → Post Undefined

AI-generated

Overview

This node integrates with the Halo PSA API to perform various operations on different resources. Specifically, for the Qualification resource and the Post Undefined operation, it sends a POST request with a JSON body payload to create or update qualification-related data in Halo PSA.

Typical use cases include automating the creation or updating of qualification criteria and agent assignments within Halo PSA from workflows in n8n. For example, you might use this node to programmatically define qualification rules or assign agents based on dynamic input data.

Properties

Name Meaning
Body A JSON object representing the payload sent in the POST request. It typically includes criteria (an array of objects each containing fields) and agents (an array of agent objects). The default structure is:
json { "criteria": [ { "fields": [ {} ] } ], "agents": [ {} ] }

Output

The node outputs an array of JSON objects corresponding to each input item processed. Each output item contains:

  • json: The parsed JSON response returned by the Halo PSA API after performing the POST operation on the Qualification resource.
  • If the request fails and "Continue On Fail" is enabled, the output will contain an error message under json.error.

No binary data output is produced by this operation.

Dependencies

  • Requires valid credentials for the Halo PSA API, including:
    • Base URL of the Halo PSA instance
    • Tenant identifier
    • Client ID
    • Client Secret

These credentials must be configured in n8n prior to using the node.

  • The node uses HTTP requests with appropriate headers for authentication and content type.

Troubleshooting

  • No credentials returned!
    This error occurs if the node cannot retrieve the required API credentials. Ensure that the API key credential is properly set up and selected in the node configuration.

  • Resource or Operation not found
    Indicates that the specified resource or operation does not exist in the node's configuration. Verify that "Qualification" is selected as the resource and "Post Undefined" as the operation.

  • JSON parsing errors
    Since the Body property expects valid JSON, malformed JSON input will cause errors. Use the built-in JSON editor or validate your JSON before running the workflow.

  • API request failures
    Network issues, invalid credentials, or incorrect request body structure can cause the API call to fail. Check the error message returned in the output for details.

Links and References

Discussion