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Halo PSA

Consume Halo PSA API

Actions795

Serv Site → Get One Serv Site

AI-generated

Overview

This node integrates with the Halo PSA API to retrieve detailed information about a specific "Serv Site" resource. The "Get One Serv Site" operation fetches data for a single service site identified by its unique ID. This is useful in scenarios where you need to access or verify details of a particular service location within your IT service management workflows, such as fetching site details before creating tickets, updating records, or generating reports.

Practical examples include:

  • Automatically retrieving service site details when processing support tickets.
  • Enriching customer data with site-specific information during automation.
  • Validating site existence and attributes before performing further operations.

Properties

Name Meaning
Id The unique numeric identifier of the service site to retrieve.
Includedetails Optional flag or parameter to specify whether to include additional detailed information about the service site.
User Id Optional user identifier to filter or associate the request with a specific user context.

Output

The node outputs a JSON object representing the retrieved service site data from the Halo PSA API. The structure corresponds directly to the API response for a single service site, including all standard fields and optionally detailed nested information if requested via the Includedetails property.

If the API supports binary data for this resource (not indicated here), it would be included accordingly; however, this operation primarily returns JSON data describing the service site.

Dependencies

  • Requires an API key credential for authenticating with the Halo PSA API.
  • The node expects configuration of base URL, tenant identifier, client ID, and client secret through credentials.
  • Network connectivity to the Halo PSA API endpoint is necessary.

Troubleshooting

  • No credentials returned!: Indicates missing or misconfigured API authentication credentials. Ensure that the required API key and related parameters are correctly set up in n8n credentials.
  • Resource or Operation not found: Happens if the specified resource or operation name does not match expected values. Verify that "Serv Site" and "Get One Serv Site" are correctly selected.
  • API request errors: Could be due to invalid IDs, insufficient permissions, or network issues. Check the error message returned in the output JSON for specifics.
  • JSON parsing errors: If using advanced query or body parameters, ensure JSON strings are well-formed.

Links and References

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