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Halo PSA

Consume Halo PSA API

Actions795

Policy → List Of Policy

AI-generated

Overview

This node integrates with the Halo PSA API to perform various operations on different resources. Specifically, for the Policy resource and the List Of Policy operation, it retrieves a list of policies from the Halo PSA system. This is useful in scenarios where you want to automate fetching policy data for reporting, auditing, or further processing within an n8n workflow.

For example, you might use this node to:

  • Automatically retrieve all policies matching certain criteria.
  • Integrate policy data into dashboards or other systems.
  • Trigger workflows based on policy attributes or changes.

Properties

Name Meaning
Includedistinct Query parameter sent to the API; likely controls whether distinct policies are included (exact meaning depends on API).
Slaid Query parameter sent to the API; likely filters policies by SLA ID (exact meaning depends on API).

Note: Both properties are optional query parameters that modify the request to the Halo PSA API when listing policies.

Output

The node outputs an array of JSON objects, each representing a policy as returned by the Halo PSA API. The exact structure of each policy object depends on the API response but typically includes fields such as policy identifiers, names, descriptions, and related metadata.

If the API returns binary data (not typical for listing policies), the node would handle it accordingly, but for this operation, output is purely JSON.

Each output item is paired with its input item index for traceability.

Dependencies

  • Requires valid credentials for the Halo PSA API, including:

    • Base URL of the API
    • Tenant identifier
    • Client ID
    • Client Secret

  • These credentials must be configured in n8n prior to using the node.

  • The node uses HTTP requests to communicate with the Halo PSA API endpoints.

Troubleshooting

  • No credentials returned!
    This error occurs if the node cannot find or access the required API credentials. Ensure that the credentials are properly set up in n8n and linked to the node.

  • Resource or Operation not found
    If the specified resource or operation does not exist, verify that the correct resource ("Policy") and operation ("List Of Policy") names are used.

  • API request errors
    Errors from the API (e.g., authentication failures, invalid parameters) will be thrown. Check the API credentials and the values of query parameters like includedistinct and slaid.

  • JSON parsing errors
    If additional JSON parameters are provided incorrectly, parsing may fail. Ensure any JSON inputs are well-formed.

  • To continue processing despite errors, enable the "Continue On Fail" option in the node settings.

Links and References

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