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Halo PSA

Consume Halo PSA API

Actions795

Lookup → Get One Lookup

AI-generated

Overview

This node integrates with the Halo PSA API to retrieve detailed information about a specific "Lookup" resource entry by its unique identifier. The "Get One Lookup" operation fetches a single lookup record, optionally including additional details.

Typical use cases include:

  • Fetching configuration or reference data stored as lookups in Halo PSA.
  • Automating workflows that require dynamic retrieval of lookup values for decision-making or further processing.
  • Integrating lookup data into other systems or reports.

For example, you might use this node to get the details of a particular status code or category defined in Halo PSA to enrich your ticketing or asset management workflows.

Properties

Name Meaning
Id The unique numeric identifier of the lookup entry to retrieve.
Includedetails Optional flag to specify whether to include additional details in the response.

Output

The node outputs a JSON object representing the requested lookup entry from Halo PSA. This includes all standard fields of the lookup and, if requested, extended details.

The output structure corresponds directly to the API response for the lookup resource, typically containing identifiers, names, descriptions, and any related metadata.

No binary data is produced by this node.

Dependencies

  • Requires an API key credential for authenticating with the Halo PSA API.
  • The node expects configuration of base URL, tenant ID, client ID, and client secret via credentials.
  • Network access to the Halo PSA API endpoint is necessary.

Troubleshooting

  • No credentials returned!
    Ensure that valid API authentication credentials are configured in n8n for the Halo PSA service.

  • Resource or Operation not found errors
    Verify that the Resource is set to "Lookup" and Operation to "Get One Lookup". These must match exactly.

  • Invalid or missing Id parameter
    The Id property is required and must be a valid number corresponding to an existing lookup entry.

  • API request failures
    Check network connectivity and API permissions. Review error messages returned in the node output when "Continue On Fail" is enabled.

Links and References

Discussion