Actions253
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Agent → Update
AI-generatedSummary
Update an existing agent within a specified account, modifying properties such as role and additional agent details.
Inputs
- Account (required) — Select the account the agent belongs to, chosen either from a searchable list or by specifying its numeric ID.
- Agent (required) — Select the specific agent to update, from a searchable list or by numeric ID.
- Role Name or ID (required) — Set the agent's role by choosing from the list of roles available for the selected account or by specifying a role ID via expression.
- Additional Fields — Optionally update agent details like full name, whether auto offline status is enabled, and availability status (Available, Busy, Offline).
Output shape
a single updated agent record object
Returns the updated agent details after modification. Requires valid Account and Agent selectors along with a Role. Additional fields are optional to refine agent attributes.