Actions253
- Platform: Account Actions
- Platform: Account User Actions
- Platform: Agent Bot Actions
- Platform: Banner Actions
- Platform: User Actions
- Account Actions
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- Contact Note Actions
- Conversation Actions
- Create
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- Add Labels
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- Toggle Status
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- Update Last Seen
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Conversation → Mute
AI-generatedSummary
Mute a conversation in Approach
Inputs
- accountId (required) — Select the account to use.
- inboxId (required) — Select the inbox to use
- conversationId (required) — Select the conversation to use
Output shape
Conversation object
The muted conversation details are returned.