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Custom Resolution Reason → Reorder
AI-generatedSummary
Reorder Custom Resolution Reasons
Inputs
- accountId (required) — Select the Approach account to use.
- positions (required) — JSON object mapping custom resolution reason keys to their new positions (e.g.,
{'solved': 1, 'other': 2}).
Output shape
object
Returns the API response from the reorder request, typically indicating success and possibly containing the updated list of custom resolution reasons.
Examples
Example 1: Move the 'solved' reason to position 1 and the 'other' reason to position 2
accountId: selected account; positions: '{}' updated to '{'solved': 1, 'other': 2}'