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Interact with the Chat API

Actions253

Chat Room → Create

AI-generated

Summary

Creates a new chat room in the specified Approach (Chatwoot) account.

Inputs

  • accountId (required) — Select the account to use. Provided as a resource locator (either from list or by numeric ID).
  • name (required) — Name of the chat room. Must be unique within the selected account.
  • additionalFields.description — Optional description for the chat room.

Output shape

object

Returns the created chat room object as provided by the Approach API, typically including fields such as id, name, description, and account association.

Examples

Example 1: Add a support chat room for a specific account.

Set accountId to the desired Approach account, provide a unique name for the chat room, and optionally fill in the description.

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