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Interact with the Chat API

Actions253

Inbox → Update

AI-generated

Summary

Update an inbox configuration

Inputs

  • accountId (required) — Select the account to use.
  • inboxId (required) — Select the inbox to use
  • updateFields — Add or modify fields for the inbox configuration

Output shape

the updated inbox object

Returns the inbox record with applied changes; optional fields may be omitted.

Examples

Example 1: Configure greeting and auto‑assignment for an inbox

Set greetingEnabled to true, greetingMessage to "Welcome", enableAutoAssignment to true, then save

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Discussion