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Conversation → Filter
AI-generatedSummary
Filter conversations within a specified account and inbox based on custom JSON filter rules.
Inputs
- accountId (required) — The account containing the conversations to filter.
- inboxId (required) — The inbox containing the conversations to filter.
- filterPayload (required) — JSON array of filter rules containing attribute_key, filter_operator, values, and query_operator.
- filterPage — Page number for retrieving paginated filter results. Defaults to 1.
Output shape
a list of conversation records
Returns paginated conversation objects matching the criteria specified in the filter payload.
Examples
Example 1: Filter open conversations
Specify Account and Inbox, pass JSON array rule filtering by status 'open', and set Filter Page to 1.