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Interact with the Chat API

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Conversation → Send Transcript

AI-generated

Summary

Sends the full transcript of a specified conversation to a target email address.

Inputs

  • accountId (required) — The account associated with the conversation.
  • inboxId (required) — The inbox containing the conversation.
  • conversationId (required) — The unique identifier or locator of the conversation whose transcript will be sent.
  • email (required) — The recipient email address to receive the conversation transcript.

Output shape

a single record

Returns the confirmation object returned by the API indicating that the transcript dispatch was initiated.

Examples

Example 1: Send conversation history to a user upon request

Set Account, Inbox, Conversation, and enter the user's email address in the Email field.

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